Question & AnswersCategory: Generalstuck-in-quarantine
Darren Jo Holman asked 11 months ago

Hi Greenhouse team, I was wondering if the current virus pandemic has had any impact on your reply time frame of 6-8 weeks for new submissions? (I submitted several weeks ago) Many thanks, and stay safe!  Jo.

1 Answers
Sarah Davies Staff answered 11 months ago

Hi Jo
Our policy (as given on our website) is only to respond to queries which we want to take forward, and the 6-8 weeks reading period refers to that. You should have received an auto-response acknowledging receipt and setting out that policy. I’ve had a quick look through our submissions inbox, and our junk and deleted folders, and I can’t find an email with a name that looks like yours, which is very strange.  It makes me wonder if your query ever arrived — especially if you didn’t get the auto-response.
We are currently closed to submissions (since April 28), but please feel free to query again when we are open — date TBC.
All the best